Training

SIAM™ Foundation Certificate

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Course Summary

This certification provides the foundation knowledge on the topic of Service Integration and Management (SIAM™), a concept, which although not new, has seen a growth in adoption following the trend towards multi-sourcing and distributed services.

This 3-day accredited SIAM Foundation Course fills a gap in the current ICT certification landscape and provides an ideal opportunity for delegates tolearn about service integration and management.

This course covers topics such as:

  • SIAM Fundamental and Methodology
  • Implementation Roadmap
  • Roles and Responsibilities
  • Practices
  • Processes to support SIAM
  • SIAM Challenges and Risks
  • SIAM and other practices.

The participants of the SIAM Foundation Certificate course are drawn from professionals worldwide, who have an interest in the practices of SIAM. Furthermore, it also targets practitioners that want to implement this methodology in an organisation, particularly those professionals who are already working with IT Service Management processes.

This course is appropriate for:

  • Change Managers, Service Level Managers, Business Relationship Managers, Supplier Managers
  • Chief Strategy, Information and Technical Officers
  • Business and Organisational Change Practitioners
  • Service Managers
  • Service Provider Portfolio Strategists
  • Process Managers
  • Project & Program Managers
  • Service and Process Architects.

This course will be held over three days, with a 60-minute examination included.

 

NOTE: We also provide a bundled SIAM Foundation + Professional course. 

SIAM™ is a registered trade mark of EXIN.


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Available Dates

This course is available to start on the following dates:

PERTH  
Ground Floor, 30 The Esplanade, Perth
  
13-15 May 
  
MELBOURNE  
Level 7, 717 Bourke Street, Melbourne
  
1-3 April 
  
SYDNEY  
Level 1, 201 Elizabeth Street, Sydney
  
18-20 March 
27-29 May 
  
Additional Information

This course will be held over three days, which includes the exam (1 hour).