What We Do

Kinetic IT's core business is providing enterprise class managed services solutions to large organisations across Australia. We are leaders in Service Management and deliver training programs to the industry.

Managed Services

Our managed service portfolio provides cost effective, high quality services delivered by local, dedicated teams of skilled professionals.

Kinetic IT's core business is the operational management and support of our customers' Information Communications and Technology (ICT) infrastructure. Our managed service offering and key capabilities have been developed to assist our customers in rapidly attaining their tactical, operational and strategic goals.

At Kinetic IT we work collaboratively with our customers to create tailored solutions specific to their unique environment and business demands. Our dedicated resourcing model and localised management structure enables our customers to benefit from agile service delivery that can adapt and realign to changing needs and environments.

At Kinetic IT we strive to deliver exceptional customer service and measurable results that add true business value.

Service Management

Kinetic IT is a recognised leader in the provision of innovative and practical service management solutions.

We work with clients from a variety of industry sectors, both private and government, who seek to deliver high-quality services across the business and to customers.

Kinetic IT has developed relevant and targeted service management frameworks for some of the largest and most complex environments in Australia – helping integrate people, processes, technology and information to achieve real business benefits.

Service Management can be difficult to implement and even harder to manage, so it makes sense to seek advice from a provider with the experience and scale to work within any environment.


Security Services

IT Security Services to help you stay on the front foot against cybercrime

Kinetic IT’s Threat Intelligence services connect advanced tools and global intelligence with our local knowledge and expertise, helping our customers identify real-time threats to their organisation.

Our Threat Response services then enable customers to take faster, more targeted action against cyber threats whilst putting effective preventative measures in place for better future protection.

We also offer tailored Security Assurance consultancy services, aimed at assessing the strength of our customers’ cyber security readiness, then bolstering their defences.

To help arm our customers against cyber threats, we provide a full range of cyber Security Awareness programs - from basic awareness training, to custom onsite courses and globally recognised certifications. 

Check out our Security Services website! 



Kinetic IT is an Accredited Training Provider and Examination Centre

All course material, trainers and procedures have been independently audited to comply with the international AXELOS syllabus.

All our trainers have extensive experienced implementing ITIL® principles delivering practical insights into the application of ITIL concepts in a real world setting. Courses are designed to encourage a high degree of involvement and participation with maximum group sizes of 12.

Theory is mixed with discussions and practical exercises to make sure that the concepts and terminology are not only understood but can be readily applied after the course.

We are confident we provide the best value and quality training. Therefore if you have a genuine better offer from a competitor, we are always happy to see if we can match or improve on that. Also, in the unlikely event you fail the examination, we offer our candidates one free re-sit.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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